PROVIDER RESPONSIBILITIES

Sport Medics participates in the BOC Approved Provider Program. BOC Approved Providers are responsible for providing continuing education (CE) programs to Athletic Trainers and complying with the Standards for BOC Approved Providers and the BOC Approved Provider Handbook.

Sport Medics’ BOC Approved Provider #: P8090. The provider status is a blanket approval, which is granted annually and covers all Category A live events and home study programs offered. Evidence Based Practice (EBP) Category events are approved on an individual basis under a separate application. Allow additional time for review.

This operations manual serves to comply with the Standards for BOC Approved Providers. A complete list of administrative requirements and expectations are in Section 1 of the Standards for BOC Approved Providers.

BUSINESS PRACTICES

BOC Approved Providers adhere to the Code of Ethics, appropriate language guidelines, copyright and conflict of interest outlined in Section 2 of the Standards for BOC Approved Providers and the BOC Approved Provider Handbook.

Non-Discriminatory Policy
Sport Medics does not discriminate on the basis of race, color, national origin, religion, sex, disability, military status, sexual orientation or age.  Sport Medics is committed to accessibility and non-discrimination in all aspects of its continuing education activities.  Customers with special needs are encouraged to contact us at support@sportmedics.com or (504) 265-9965 so that all reasonable efforts to accommodate these needs can be made.

Copyright Policy & Procedure
Sport Medics obtains licensing agreements which grant permission for the use of copyrighted materials in our home study programs.

Conflict of Interest Policy & Procedure
Course content is collected from only reputable, up-to-date experts, free of influence from outside organizations.  The promotion of goods of services to our customers is strictly prohibited.  Any potential or actual conflicts of interest will be disclosed in the course description.

Cancellation and Refund Policy
Refund requests will be honored at any point up until passing of the exam, or 30 days after purchase, whichever occurs first.  Once a course has been completed, no refund will be given. Customers may submit a request for a refund to support@sportmedics.com, or by telephone: (504) 265-9965.

Grievance Policy & Procedure
When a student files a grievance, Sport Medics will evaluate the complaint and respond within 5 business days. If necessary, staff will be instructed to implement any necessary changes in the course.  Students may file complaints by email to support@sportmedics.com, or by telephone: (504) 265-9965

For a complete list of program development requirements adhere to the Sections 3, 4, 5, and 6 of the Standards for BOC Approved Providers and the BOC Approved Provider Handbook.

PROCEDURES FOR PROGRAM DEVELOPMENT

Sport Medics’ courses are intended for healthcare providers and focus on knowledge, skills and abilities related to healthcare activities. Programs should not include patients, parents, coaches, administrators or teachers.

Determine Program Type
Sport Medics provides online home study courses, in both text-based and video-based formats.

Determine Program Audience
Sport Medics’ target audience includes ATs and other credentialed healthcare professionals.

Determine Program Topics
Topics are determined to address a needs analysis in the field of athletic training. Content is based on a knowledge, competency or performance gap, to identify current, valid findings in the literature. Content must fall within the practice analysis for athletic trainers and be delivered at or above entry-level knowledge and skill for the associated profession.

Learning Objectives/Program Content
Learning objectives are the basis for an educational program. Once a topic has been determined, course outcomes/learning objectives that define the knowledge and/or skills that program participants are expected to gain through the completion of the course are created. Each program must have corresponding learning objectives. Learning objectives shall be formulated using Bloom’s Taxonomy (See Handbook). Avoid using: appreciate comprehended, experiences, know, learn or understand as they are not measureable.

Determine Program Level of Difficulty
Based on the content of the program, a difficulty level will be determined using the categorization criteria developed by the NATA Professional Development Committee (PDC) (See BOC Approved Provider Handbook).

Develop Participant Assessments
Sport Medics creates participant assessments to measure their mastery of the program content. Assessments must reflect the educational methods, measure the learning objectives of the program and provide participant feedback.

Develop Program Evaluations
Program evaluations must be conducted for each home study program.  See BOC Approved Provider Handbook for list of requirements.  Completed evaluations are reviewed and used to make improvements/adjustments to programs as needed.

Calculate Eligible Contact Hours/CEUs
For Text Based and non‐timed Home Study Programs, utilize the Mergener formula. (See BOC Approved Provider Handbook]

Submit Program to BOC Program Directory
In accordance with the Standards for BOC Approved Providers, all continuing education programs aimed at ATs must be submitted to the BOC Program Directory. List all recognized continuing education programs available to ATs, including both live events and home study programs, and to promote the provider.